Privacy Policy

Welcome to Unique Store BD (“we,” “us,” or “our”). We operate the ecommerce platform located at uniquestorebd.top. We respect your privacy and are committed to protecting your personal data in accordance with best practices and the laws of Bangladesh.

This Privacy Policy explains how we collect, store, share, and protect your personal information when you visit our website, register an account, make a purchase, or interact with our support desk. By using our services, you consent to the practices described in this document.

We collect personal data that you provide directly to us, including but not limited to:

• Identity Data: Full name, username, and account passwords.
• Contact Data: Shipping address, billing address, email address, and active mobile number.
• Financial & Transaction Data: Details of payments, order purchases, voucher logs, and wallet history. Payment card/mobile wallet details are processed directly by SSLCommerz and local gateways; we do not store raw CVV numbers.
• Technical Data: IP address, device fingerprints, browser types, location logs, and cookie data.

We process your personal information to fulfill our commitments, including:

• Processing, packing, and delivering orders across all 64 districts.
• Managing your secure user account, rewards, and wishlists.
• Verifying transactions and identifying digital payment errors.
• Sending shipment SMS updates and email tracking logs.
• Analyzing store traffic to refine layout, search relevance, and recommendation filters.

We do not sell, rent, or trade your personal data to third parties. We only share information with vetted partners to facilitate transactions:

• Logistics Operators: Sharing name, phone, and address with couriers (e.g. Pathao, Steadfast, RedX) to complete your delivery check.
• Payment Service Providers: Integrating secure gateways (SSLCommerz, bKash, Nagad) to authorize transactions safely.
• Analytics Providers: Meta Pixel & Conversions API (CAPI) to measure ad campaign efficiency without exposing unencrypted customer credentials.

We implement industry-standard administrative, technical, and physical safeguards to protect your data. All database connections are fully encrypted via SSL/TLS.

We retain your personal data only as long as necessary to manage your active account, comply with regulatory audit requirements, or resolve transactional refunds.

You have full control over your information, including the rights to:

• Access, inspect, and export your stored personal profile details.
• Correct inaccurate email entries or phone contact numbers directly from your dashboard.
• Request complete deletion of your account and transaction history (subject to legal financial preservation laws).
• Opt-out of marketing newsletters or text alerts via the unsubscribe link.